Proven Results
"We started using the Scratch-N-Color Wait-Time Playbooks this summer in an effort to improve patient satisfaction in our waiting rooms as measured by our Press-Ganey surveys. The first Press-Ganey survey since implementation measured a significant increase in patient satisfaction in the ED waiting area of our children's hospital, with a score in the 91st percentile, well above our historical average. We would highly recommend the playbooks to any medical facility looking for a way to boost patient satisfaction in their waiting rooms." |
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